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Frequently Asked Questions (FAQ)

Do you have Fresh cake ?
You can only enjoy when cake is fresh, so that we need a time to make it fresh that is the reasion we offers customer to select a delivery timming so that we can prepare a cake for you as per your requirement.

How can i trust the quality of cake delivered by Flowerportal?
We have best bakeries and we get the cakes from them and delivered it to you as per their rating so that we can ensure that customer will get best quality cake.

Is there any extra charges for Midnight delivery?
Yes we provide midnight delivery and the timming is 11 Pm to 11.59 Pm. We extra charge for midnight delivery Rs 300 only.

Is the same day delivery available if I am placing the order around 5 pm?
Yes, We takes the order till 5 pm for standard regular time slot and also you can place the order for midnight till 7 pm.

How can I trust online payment options?
We understand your concern and that is why we have the safest payment gateways, So you can make the payment without any worries.

I want to hide my details, senders details should not be revealed?
We respect your feelings, So as per your instruction we will make sure to hide your details and make a complete surprise gift.

How can I make a combo?
You can make a combo as per choice, Select each item and save it in your cart one by one and while placing the order You can make the payment for all the item in one shot.